A managed service provider (MSP) is a company that remotely manages a customer's IT infrastructure and/or end-user systems, typically on a proactive basis and under a subscription model.
Solutions can supply this service for a flat monthly fee or for projects that tend to be one-time transactions, we can often provide their offerings under a contractual arrangement that spells out the performance and quality metrics that will govern the relationship.
To keep labor costs in check and improve efficiency, Solutions employs remote monitoring and management software to keep tabs on clients' IT functions. Remote Management Software lets us remotely troubleshoot and remediate issues with servers and endpoint devices.
